If you are running a digital business today, you already know your customers don’t follow a neat 9-to-5 schedule. They browse, click, and make decisions at all hours.
I’ve spent a lot of time working with web applications and managing data systems, and honestly, one mistake stands out again and again—businesses treat surveys like simple suggestion boxes.
I checked my email promotions tab this morning and honestly felt overwhelmed. There were more than 100 unread messages, and without thinking much, I deleted most of them.